01General terms and definitions
- This Agreement is a legally binding contract between the person (the "Customer") and the administration of https://op-proxy.com (the "Administrator") regarding the use of the Service.
- "System" means the website https://op-proxy.com, the Customer's dashboard and the application programming interface (API).
- "Services" means access to proxy servers and IP addresses under the Plan selected by the Customer: rotating IPv4 and IPv6 proxies and static datacenter IPv4.
- "Service" means the System and the Services together. Everything this Agreement sets out for the Service applies to both the System and the Services.
- "Plan" means the Services plan selected by the Customer: its term, number of concurrent connections or IP addresses, traffic volume and other technical limits.
- By clicking "Register" or "Buy" and/or by starting to use the Service, the Customer confirms that they have read this Agreement and entered into a legally binding contract with the Administrator. Registration in the System also means acceptance of this Agreement. If the Customer does not agree with its terms, they must not use the Service or must stop using it immediately.
02Subject of the agreement
- Persons under 18 must not use the Service. The Administrator does not knowingly allow persons under 18 to use the Service and does not collect or process their personal data.
- Subject to acceptance of and compliance with this Agreement, the Administrator grants the Customer a non-exclusive, non-transferable, revocable limited license to use the Service for lawful personal and commercial purposes for the term of the paid Plan. The Plan sets the term and the technical limits on the use of the Services.
- The Customer tops up the dashboard balance using the payment methods available in the System. The Plan price is charged to the balance on purchase and renewal. If the Customer has enabled auto-renewal, the renewal price is charged to the balance automatically; if the balance is insufficient, the Services are not renewed.
- The Customer agrees to comply with all applicable laws and regulations when using the Service. The Administrator reserves the right to stop providing the Service or any part of it at any time, including individual System features or types of Services. In that case the Customer's license to the affected part of the Service ends automatically, and the Administrator is not obliged to provide refunds, benefits or other compensation.
- The Administrator reserves the right to unilaterally refuse use of the Service, suspend or restrict the Customer's access to the System and/or the Services for any reason or no reason at all (see also the "Prohibited actions" section).
- The Customer provides the Administrator with account registration data (a valid email address, username and password) and is fully responsible for its accuracy, completeness and currency.
- The Customer is responsible for keeping their username and password, API keys and proxy credentials safe. Actions performed with them are deemed to be the Customer's actions until the Customer notifies the Administrator that they have become known to third parties.
- The Services allow access to third-party data, content and resources through the provided IP addresses. All information the Customer accesses using the Service is called "Third-Party Content". The Administrator respects the intellectual property rights, privacy and security of others and expects the same from the Customer. When accessing Third-Party Content, the Customer must comply with the terms and restrictions set by its owners.
- The Customer bears sole responsibility for any actions performed through the Services provided to them, as well as for accessing, using, recording and storing Third-Party Content, and agrees not to violate property, personal and legal rights applicable to such content.
03Prohibited actions
These prohibitions apply to the whole Service: both to requests made to the System and to actions performed through the provided proxy servers and IP addresses. The Customer must not:
- Use the Service in a way that places an unreasonable or disproportionately large load on the System, the proxy servers or other Administrator infrastructure.
- Circumvent the technical limits of the Plan: the number of concurrent connections, the number of IP addresses or the traffic volume.
- Violate privacy or security, or cause harm to property, individuals or legal entities.
- Attempt to gain unauthorized access to the Service, its features, or the computer systems and networks of the Administrator or third parties.
- Carry out denial-of-service (DDoS) attacks or scan third-party networks and services for vulnerabilities without their owners' permission.
- Guess passwords and credentials by trying combinations (brute-force attacks), including by using other people's databases of usernames and passwords.
- Remove or alter copyright, trademark or other proprietary notices that appear in the System or in User Content.
- Use robots, applications or other automated means to access the System, except through the official System API with a key issued to the Customer. This prohibition applies only to requests made to the System itself: automated work with third-party resources through the Services is permitted provided the other items of this section are observed.
- Modify, adapt, appropriate, reproduce, distribute, translate, create derivative works from, publicly display, sell or exchange the System or its software components, or resell access to the Services — except for resale under the Administrator's partner (reseller) program on the terms set for it.
- Engage in prohibited, criminal or otherwise unlawful activities, including hacking, cracking, spreading viruses, fraud and network sabotage.
- Spy on, stalk, harass or prank others, or promote bigotry or discrimination.
- Use the Service to view, access or distribute child sexual abuse material or for any other actions that may harm minors.
- Distribute malware, adware, worms, trojans, viruses and similar products.
- Violate the rights of third parties, including privacy and intellectual property rights.
- Send spam or carry out any malicious email activity, including phishing and attacks on mail servers and accounts.
- Violate this Agreement or the Privacy Policy.
04Fair use of traffic
- On Plans where traffic is described as unlimited or unmetered, the Administrator sets no cap on the volume of data transferred and charges nothing per gigabyte. The billing unit on such Plans is the number of concurrent connections (rotating proxies) or the number of IP addresses (static datacenter IPv4).
- The Administrator may limit the Customer's data transfer speed if the Customer's traffic substantially exceeds the level typical for the purchased Plan, places a disproportionate load on the infrastructure, or degrades the quality of the Services for other Customers.
- Speed limiting is applied as an alternative to suspending access: access to the Service is kept, the Services continue to be provided, and the Customer's data is not deleted.
- The limit is temporary and is lifted once usage returns to normal or the Customer moves to a Plan that matches their actual load.
- This section does not apply to Plans where the traffic volume is purchased separately and stated explicitly.
05Suspension of services and termination of the Agreement
- The Customer understands and agrees that the Administrator may suspend the Customer's access to the System and/or the Services without prior notice if the Administrator believes that the Customer:
- Violates the terms of this Agreement, the rights of the Administrator or third parties, or any applicable law.
- Engages in prohibited or inappropriate activity, including through the Services.
- Commits fraud of any kind.
- A suspension may cover a single Service, all of the Customer's Services or the whole account.
- Upon termination of the Agreement the Customer's license ends, access to the Services is disabled, and the Customer must stop using the Service.
06Amendments to the Agreement
- The Administrator has the right to unilaterally change and/or supplement the terms of the Agreement.
- The Customer has no right to unilaterally change and/or amend the terms of the Agreement.
- If the Customer does not agree with changes or amendments to the Agreement, they may refuse the Administrator's Services and terminate the Agreement by notifying the Administrator 30 (thirty) days in advance.
07Refund policy
- The Customer may terminate the contract with the Administrator within one (1) hour after receiving access to a Service, without giving a reason and without penalties. To exercise this right, the Customer must notify the Administrator in writing at admin@op-proxy.com within that hour.
- A refund is only possible if the Customer has complied with the Agreement. If the Customer has violated the Agreement, the right to a refund may be revoked.
- Exception: static datacenter IPv4. Refunds are not available for these Plans, including within the first hour. The Customer is warned about this before purchase.
08Dispute resolution
- The Administrator strives to resolve disputes with the Customer amicably and on terms acceptable to both parties. In the event of a dispute, the Customer is recommended to first contact the Administrator directly. Disputes are resolved through negotiations.
- The Customer may file a claim or complaint regarding the services provided by the Administrator by sending a notice by email at admin@op-proxy.com. The application must specify the circumstances and documents on the basis of which the complaint is filed. If the Customer bases their statement on documents that the Administrator does not have, the Customer must provide such documents or copies of them when submitting the application.
09Payment procedure
- The Customer tops up the dashboard balance using the methods available in the System and pays for the selected Plan from it. For questions or problems with payment, the Customer can contact technical support in the System or at admin@op-proxy.com.
10Requisites
- IE Artamonov Anatoliy Mikhaylovich OGRNIP 324700000026212 INN 701755408691
- admin@op-proxy.com
11Final provisions
- The Administrator is not responsible for the Customer's fulfillment of tax obligations or for the calculation and transfer of taxes applicable to the Customer.
- If any provision of the Agreement is found invalid, the remaining provisions continue to apply.
- The Customer may not transfer rights or obligations under this Agreement to third parties, except for reselling access to the Services under the Administrator's partner program.
